Culture

2023 promises to be “interesting times” based on are turbulent political, economic and operating environments, combined with the uncertainty/unpredictability of the impacts we will be experiencing.

"surrogation" - confusing what's being measured (the 'O') with the metric being used ( the KRs).

Culture is one of the key drivers of organization success - yet it is considered a nebulous mix of ideas, actions, and events.